REFUND POLICY

Thank you for considering the purchase of our online course. Before you make your purchase, we kindly ask that you carefully read our refund policy outlined below.

1. No Refunds

All sales of our online courses are final. Once the course has been purchased and access has been granted, we do not offer refunds, exchanges, or transfers. By completing your purchase, you acknowledge and agree to this No Refund Policy.

2. Exceptions

We understand that exceptional circumstances can occur. While we maintain a strict no refund policy, we may, at our sole discretion, consider requests for refunds under extraordinary situations such as:

- Duplicate purchase of the same course.

- Major technical issues originating from our side, which prevent you from accessing the course materials.

In such cases, you must contact us within 7 days of purchase to request a review of your situation. Any decision to provide a refund or partial refund will be made on a case-by-case basis and will be at our sole discretion.

3. Compliance with Utah Law

This policy is in accordance with the Utah Consumer Sales Practices Act and other applicable laws. We are committed to transparency and fairness in our transactions and business practices.

4. Contact Us

If you have any questions about this No Refund Policy or need further assistance, please contact us at:

course@rootcauseclinic.co

We appreciate your understanding and cooperation.

30 Day Guarantee

We confidently stand behind our accredited certification program. Here's how our 30‑day Money‑Back Guarantee works:

  • Peace of Mind Trial
    Enroll and begin the program. You have 30 days to experience it and decide if it’s right for you.

  • Refund Eligibility
    Request a refund within the first 30 days, and we’ll process a partial refund of your investment:

    • Scan Assessment Fee – $2,500
      (deducted to cover time and professional fees for scan review)

    • Materials & Shipping – $600
      (covers costs for physical course materials sent to you)

  • Certification Clause
    Please note:
    You are not eligible for certification if you request a refund for any reason and it is approved,

  • Final Refund = Paid Amount – $2,500 – $600

  • How to Request a Refund

    Simply email course@rootcauseclinic.co within 30 days of your enrollment/purchase date.

🔒 Why We Offer This

  • We aim to build trust so you can begin confidently, knowing you have an option to withdraw

  • The nominal deductions reflect our upfront investment in scans and materials, ensuring fairness for both parties

  • Our goal is your success-if it isn't the right fit, we want you to feel assured in your decision